• No Storm Shelter: Tents are not for use
  in severe weather (high winds, lightning).
• Evacuation Plan: Customer must have
  one and evacuate guests if needed.
• Company Right to Delay/Move: Based
  on weather conditions.



• Set up time will be discussed 2 days
  prior to event -
• Customer must be present on site to let
  us know where they would like the set up
• Fees for delays, extra labor, movement
  of initial stake down and customer
  not present, or non-standard
  delivery/pickup.



• Return items clean and dry and stack
  up together
• Fees will be applied if we need to
  remove and clean any of the rental
  items at pick up time

• Deposit: 50%, non-refundable deposit
   to secure your booking
• Final Payment: Due day of event or
   1 day before.
• Accepted Methods: Credit card, Zelle, cash.
• Late Fees: Apply for overdue payments.



• Partial refunds are only given 14 days
   prior to event date
• Penalties for last-minute changes
   or cancellations – customer is still
   responsible for all items that were
   initially booked for the event –
   NO REFUNDS




• Customer Responsibility:
  Liable for damage, loss, vandalism, misuse.
• Police Reports: Required
   for theft/vandalism.



• Utility Marking: Customer must call
   “JULIE” to mark gas, water, electric lines
   before stakes are driven.
• Site Conditions: Level ground, clear
   access; extra fees for difficult locations
   or surfaces.
• Permits: Customer responsibility to
   obtain necessary permits.

TERMS & POLICIES

1. PAYMENTS & DEPOSITS

2. CANCELLATIONS & REFUNDS

3. DAMAGE, LOSS, & LIABILITY

4. SITE PREPARATION & INSTALLATION

5. WEATHER & SAFETY

6. SETUP & TAKEDOWN

7. EQUIPMENT CARE